Cassandra O’Neill

Client Care Representative
Cassandra has spent most of her career working in human medicine until she realized she could join her love for animals and medicine into one. Cassandra is our newest CSR to join the Pinnacle family and is also studying to become a Veterinary Technician as well. She has just moved to the Renfrew area from Durham Region and has worked both in emergency veterinary medicine, intensive care and general practice. She has two young children and two dogs; Coby, a 3-year-old Belgian Malinois and Tessa, a 10-month-old German Shepherd who keeps her very busy on her days off!

Dear Clients,

We remain open through COVID-19 with protocols in place to protect our clients & our staff.

We can now see all cases by appointment only. Our veterinarians are also available for telemedicine consultations. If you are uncertain if your pet requires an essential service, please call our office, and we will be happy to discuss each individual case.

Effective August 3, 2021, we have opened our doors (with some restrictions):

  • We will allow one client per appointment to accompany their pet into the exam room.
  • Face masks are required to enter the building.
  • Please call us when you arrive, and we will provide further instructions.
  • Food and prescription pick-up will continue to be curbside at this time. Please call in advance for prescription refills and food.
  • - Your dedicated team at Pinnacle Animal Hospital