Jessica DeBoer

Dear Clients,

We remain open through COVID-19 with protocols in place to protect our clients & our staff.

We can now see all cases by appointment only. Our veterinarians are also available for telemedicine consultations. If you are uncertain if your pet requires an essential service, please call our office, and we will be happy to discuss each individual case.

Effective December 30, 2021, we are operating with a 'closed door' policy:

• Clients will not be allowed in the building at this time. We ask you to stay in your vehicle and use your cell phone to call our front desk at 613-433-3100 once you have arrived. We will take a history over the phone and bring your pet into the clinic for an examination with the veterinarian.

• Continue the use of credit cards as the preferred payment method.

• Food and prescription pick-up will continue to be curbside. Please call in advance for prescription and food refills.
• We encourage you to place orders through our online store, by clicking on "Online Store" from our website's navigation menu. Any orders over $100 that are placed via our online store will receive free delivery.

- Your dedicated team at Pinnacle Animal Hospital