613.433.3100

Katie Bilson

Client Care Representative
Ever since I remember, I have had a love for animals. After graduating high school in 2013, I applied at a Pet Store. While working there, my love grew into a passion. I think I knew more of the animals than I did people when they came in. After much thought, I decided I wanted to go back to school and took the Medical Administration/ Ward Clerk Course at Willis College in Arnprior and graduated in 2016. I left the Pet Store for a full-time position as a receptionist for a doctor's office. I did love it there, but while being off on maternity leave for my daughter, I decided that I wanted to go back to something that I was really passionate about. So that's what brought me here. I work as one of the full-time Client Care Representatives. And when I am not at work, I spend time with my family. A fun fact about myself is that I have three sisters, and between us all, we have 9 cats and 4 dogs! I can 100% say we are definitely all animal lovers.

Dear Clients,

Welcome back! Effective March 7, 2022, our doors will be open with the following restrictions:

  • Continue the use of credit cards as the preferred payment method.
  • - Your dedicated team at Pinnacle Animal Hospital