613.433.3100

What to Expect

When you arrive at the Pinnacle Animal Hospital for your appointment, you are greeted in the reception area and then escorted to an exam room by a technician. We will obtain an up-to-date weight on your pet for our records and bring you into an examination room as soon as possible. We aim to see all of our clients and patients on time. However, there are occasions when emergencies arrive and cause unexpected delays. We do our best to minimize these delays as much as possible.

Once in the examination room, the veterinarian will start the appointment by obtaining a history and checking your pet’s vital signs, followed by a thorough examination. Based on the initial examination, the veterinarian will plan further diagnostics or treatment as necessary and answer any questions that you may have. Before leaving, our client care specialists will handle billing and, if necessary, schedule follow-up appointments.

At Pinnacle Animal Hospital, your pet’s best interest is our top priority. Our staff is looking forward to meeting you and your furry friends!

Dear Clients,

We remain open through COVID-19 with protocols in place to protect our clients & our staff.

We can now see all cases by appointment only. Our veterinarians are also available for telemedicine consultations. If you are uncertain if your pet requires an essential service, please call our office, and we will be happy to discuss each individual case.

Effective August 3, 2021, we have opened our doors (with some restrictions):

  • We will allow one client per appointment to accompany their pet into the exam room.
  • Face masks are required to enter the building.
  • Please call us when you arrive, and we will provide further instructions.
  • Food and prescription pick-up will continue to be curbside at this time. Please call in advance for prescription refills and food.
  • - Your dedicated team at Pinnacle Animal Hospital