Susan Sarsfield

Customer Care Representative
I was born and raised in Renfrew and moved to Kingston where I earned my diploma in Advertising and Public Relations from St. Lawrence College. I always knew that I would move back to Renfrew at some point to raise a family. After working and living in Ottawa for 10 years, my husband and I made the choice to move home to Renfrew when we found out we were pregnant with our first child. I have worn a number of different hats over the years. I joined Pinnacle Animal Hospital as one of the Client Care Representative in March of 2022. Overall, I feel that customer service, working with the public and helping others' is where I'm best suited. I love people (most days, lol) and if I can make someone happy or enjoy a laugh then I have done my job as I see it. Outside the clinic I enjoy spending time with family and friends, travelling, new experiences and making plans for my husband. We have 3 wonderful children. Matthew (Age 20) who is in his second year of electrical engineering at Carleton University; Aaron and Morgan (Age 17, Twins) in grade 12 at St. Joes, and to add a little more chaos to our home we have 2 dogs, Porkchop and Teddy, and 2 cats, Bubbles and Charlie.